Privacy Policy

Last updated: April 2026

1. Introduction

Balgra ("we," "us," "our," or "Company") operates the Balgra website and platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

2.1 Automatically Collected Information

When you visit our site, we automatically collect:

  • Your IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website
  • Device type (mobile, tablet, desktop)

2.2 Cookies and Tracking

We use cookies, web beacons, and similar technologies for:

  • Remembering user preferences
  • Analytics and traffic measurement
  • Advertising and personalized content
  • Security and fraud prevention

2.3 Google Analytics

We use Google Analytics to understand how visitors use our site. Google Analytics uses cookies to collect information in an anonymous form, including the number of visitors, where visitors come from, and the pages they visit. Google Analytics does not identify individual users.

2.4 Google AdSense

Third-party vendors, including Google, use cookies to serve advertisements on our site based on your prior visits. You can opt out of Google's use of cookies by visiting the Google ads opt-out page at www.google.com/settings/ads.

3. How We Use Your Information

We use collected information for:

  • Providing and improving our services
  • Analyzing site usage and user behavior
  • Personalizing your experience
  • Delivering relevant advertisements
  • Preventing fraud and ensuring security
  • Complying with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share information with:

  • Google and other analytics providers
  • Google AdSense for ad serving and measurement
  • Service providers who assist in operating our website
  • Law enforcement when required by law

5. Your Privacy Rights

Under GDPR and Bulgarian data protection laws, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, contact us at contact@balgra.com

6. Data Retention

We retain personal data for as long as necessary to provide our services and comply with legal obligations. Analytics data is typically retained for 26 months. You can request deletion at any time.

7. Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or destruction. All data transmission is encrypted using SSL/TLS technology.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by updating the "Last updated" date and posting the revised policy on our website.

9. Contact Us

If you have questions about this Privacy Policy, please contact:

Balgra Privacy Team

Email: contact@balgra.com

Location: Sofia, Bulgaria